Terms of Service

Last Updated: May 9, 2026

Welcome to Logistic Assistant("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, software, applications, APIs, AI agents, and related services (collectively, the "Services").

By accessing or using the Services, you agree to these Terms.

1. Acceptance of Terms

By using the Services, you confirm that:

• You are at least 18 years old or have legal authority to enter into these Terms.
• You agree to comply with all applicable laws and regulations.
• You accept these Terms and our Privacy Policy.

If you do not agree, you must stop using the Services.

2. Description of Services

Logistic Assistant provides AI-powered software and automation tools that may include:

• AI assistants and agents
• Workflow automation
• Business operation tools
• Integrations with third-party services
• APIs and dashboards
• Data processing and analytics

We may modify, improve, suspend, or discontinue any part of the Services at any time.

3. User Accounts

You may need to create an account to access certain features.

You agree to:

• Provide accurate information
• Keep your login credentials secure
• Be responsible for activities under your account
• Notify us immediately of unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree NOT to:

• Use the Services for illegal activities
• Upload malicious code or harmful content
• Attempt unauthorized access to systems
• Reverse engineer or exploit the platform
• Abuse APIs or infrastructure
• Use the Services to infringe intellectual property rights
• Generate unlawful, harmful, fraudulent, or deceptive content
• Interfere with platform stability or security

We may investigate and take action against violations.

5. AI-Generated Content Disclaimer

Our Services may generate automated responses, recommendations, or actions using artificial intelligence.

You acknowledge that:

• AI outputs may contain inaccuracies or errors
• AI-generated content should be reviewed before use
• You are responsible for decisions made using AI outputs
• We do not guarantee the accuracy, completeness, or fitness of AI-generated results

The Services are provided as assistive tools and not as professional legal, medical, financial, or compliance advice.

6. Third-Party Services

Our platform may integrate with third-party providers such as:

• Shopify
• Google
• OpenAI
• Anthropic
• AWS
• Stripe
• Other APIs and software providers

Your use of third-party services may also be governed by their terms and privacy policies.

We are not responsible for third-party systems, outages, or content.

7. Intellectual Property

All rights, title, and interest in the Services, including software, branding, designs, and content, remain the property of Logistic Assistant or its licensors.

You may not:

• Copy or redistribute the platform
• Resell the Services without permission
• Remove copyright or proprietary notices
• Use our trademarks without authorization

Subject to these Terms, we grant you a limited, non-exclusive, revocable license to use the Services.

8. User Data

You retain ownership of data you submit to the platform.

By using the Services, you grant us permission to:

• Process your data to operate the Services
• Store and transmit data as necessary
• Improve platform functionality and performance

You are responsible for ensuring you have the rights to upload and process your data.

9. Privacy

Your use of the Services is also governed by our Privacy Policy.

We implement reasonable security measures, but no system can guarantee absolute security.

10. Subscription and Payments

Certain Services may require payment.

By purchasing a subscription or paid feature, you agree:

• To pay all applicable fees
• That fees may recur automatically unless canceled
• That payments are generally non-refundable unless required by law

We may change pricing with reasonable notice.

Failure to pay may result in suspension or termination.

11. Availability and Support

We aim to maintain reliable Services but do not guarantee uninterrupted availability.

We are not liable for:

• Downtime
• Data loss
• Delays
• Service interruptions
• Third-party infrastructure failures

Support availability may vary depending on your plan.

12. Termination

We may suspend or terminate access if:

• You violate these Terms
• Your use creates security or legal risks
• Required by law

You may stop using the Services at any time.

Upon termination, your right to use the Services ends immediately.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE".

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY

We do not guarantee that the Services will be error-free or uninterrupted.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOGISTIC ASSISTANT SHALL NOT BE LIABLE FOR:

• INDIRECT DAMAGES
• LOST PROFITS
• LOSS OF DATA
• BUSINESS INTERRUPTION
• CONSEQUENTIAL OR SPECIAL DAMAGES

Our total liability shall not exceed the amount you paid to us in the previous 12 months.

15. Indemnification

You agree to defend and indemnify Logistic Assistant against claims arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of laws or third-party rights

16. Governing Law

These Terms shall be governed by the laws of Vietnam, without regard to conflict of law principles.

Any disputes shall be resolved in the competent courts of Vietnam.

17. Changes to Terms

We may update these Terms from time to time.

Updated versions become effective when posted on the platform.

Continued use of the Services means you accept the revised Terms.

18. Contact Information

For questions regarding these Terms, contact:

Logistic Assistant
Email: chauvoluuhuong@gmail.com